General Disclaimer

Advice.

The information contained in this Site is for general guidance on matters of interest only. The application of specific laws, rules
and regulations may vary based on specific facts.

By using this site, you accept that the authors and publishers are not herein providing advice. It is recommended you seek the
opinion of suitably qualified professionals in relation to your taxation, legal, accounting or other professional services.

Content.

Although all reasonable effort is taken to ensure that the content of this site is complete and accurate the authors and publishers
do not provide any guarantee express or implied that the information is in fact, compete and accurate. The authors and
publishers are not responsible for any errors or omissions, or for the results of using this information.

Robinson Voss Partners does not warrant that various services, information, software or other material downloaded from
this Site, will be uninterrupted, error-free, omission-free or free of viruses or other harmful components. To the fullest extent
permissible pursuant to applicable law, Robinson Voss Partners disclaims all warranties, express or implied, including but not
limited to implied warranties of merchantability and fitness for a particular purpose Certain links in this Site connect to other
Web Sites maintained by third parties over whom Robinson Voss Partners had no control. Robinson Voss Partners makes no
representations as to the accuracy or any other aspect of information contained in other Web Sites.

About the information we hold.

In order to conduct business with our customers, we may hold personal information such as contact details of individuals. This personal information will be used only for business purposes – [to answer questions that you may have about our business, our products, providing you with a service, to place orders, etc] unless you consent to its use for other purposes, or the law permits its use for other purposes.

For some transactions we will not need to collect any personal information and the transaction with you may be able to be completed anonymously.

[If we hold information about you for the purposes of industry news / informing you about our new products – your information may be used for direct marketing. If you do not wish to receive marketing communications you can tell us and we will take steps to have your name removed from the marketing list connected with us.]

Much of the information we collect must be collected because the law requires it. You need to be aware that if you do not provide us with certain information about yourself, in some circumstances we may be unable to provide a service that you require.

Our disclosure and information practices.

The personal information we hold is stored in a secure manner. We do not routinely disclose your personal information to any
other person or organisation.

How you can gain access to information.

You can request access to personal information we may hold about you. If you make such a request, we will ask you to complete a Request For Access Form for this purpose. Most of the information we hold comes from the information we gather in the course of doing business with you. There is normally no charge for lodging a request to access your information. We may make a small charge, however, for the time involved in providing this access and for associated costs such as photocopying.

Complaints.

If you have a concern please raise it with us first as we may be able to resolve the issue. You can speak to our Privacy Officer or send us a note to the address on our website. If you are still concerned, you may lodge a formal complaint with the Privacy Commissioner, Office of the Federal Privacy Commissioner, GPO Box 5218, Sydney NSW 1042.